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Candle Wax in Bowl

Candle Safety & FAQs

Based in Milton Keynes, serving the UK

Candle Safety

When lighting your candle, follow these safety tips.

  • Never leave a lighted candle unattended.

  • Keep your candle away from children and pets.

  • Keep your candle away from anything that could catch fire.

  • Place your candle on a stable, heat-resistant surface.

  • Keep candles away from drafts.

  • Never move a candle while it is burning or touch it when it is liquid.

  • Keep burning candles at least 20 cm apart.

  • Put out the flame with a snuffer instead of water to prevent hot wax from splattering.

  • Be sure to trim your wick before burning to avoid smoke, flicker, or high flames.

Frequently Asked Questions

Do you offer scented candles?

Yes, we offer a wide variety of scents. You can find all scent options on our products page.

Are your products made with natural ingredients?

Yes, all raw materials of our products are natural, vegan, eco-friendly and purchased from high-end suppliers only.

Do you ship outside the U.K.?

At the moment no.

When will the package be delivered?

Standard delivery usually takes between 2-5 business days. If you did not receive your order on the 5th, day please contact us and we will check with our courier.

Do you provide Returns/Refunds/ product replacement? 

For return/refund/replacement requests, please notify us within 48 hours of receiving your order. Please provide a valid reason for the return/refund/replacement request. Return fees are your responsibility, and once we receive the returned product in the same condition as when it was delivered, we will process a refund or replacement.

Do you sell wholesale products?

For wholesale inquiries or to become a stockist, please send your email to info@poppysluxuries.co.uk

If you have any questions or comments about our products, please write below and we will get back to you immediately.

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